Complaints policy
Clients not satisfied with our services should contact our Complaints Officer, Alan Mackay.
Address: 5B /148 Chesterville Road Moorabbin VIC 3189
P.O Box 222 Moorabbin Vic 3189
Phone: 1300 988 643
Email: alan@australasiaunderwriting.com.au
We are members of the Australian Financial Complaints Authority (AFCA), a free consumer service. Further information is available from our office, or contact AFCA directly on 1800 931 678, email: info@afca.org.au or visit www.afca.org.au. We also follow The Insurance Brokers Code of Practice.